1. How do I know what size of hairbow to order?
Most of our pages have size charts to show you the product size on a child and with a measure tape. You will find on the product page under the item - click on the square photo and it will change the photo out to make it larger for you to view.
2. What type of hardware do you offer?
We offer Alligator Slide and Barrettes. 90% of customers choose Alligator Slide. Barrettes are great for girls who wear a lot of ponytails or loose bows easily. The Alligator Slides are easy to put in hair and also compatible with our headbands while giving you the capablitly to stack bows together to get a custom look!
3. How long will the order take to process?
Most orders are shipped within 4-7 business days of ordering. My staff works super fast to get all orders out as quickly as possible. At checkout look to see the different processing/shipping times we have to offer. There is something to accommodate everyone! We offer Priority and Rush Shipping (these include faster processing time and faster shipping method).
4. How much is shipping and how fast will it get to me?
Free Shipping on orders over $40 Order will be processed within 3-7 business days to get to you after we process your order. If you want your order faster I recommend upgrading to “Rush My Order 1/3 days processing” or "Priority 2/4 days processing" Both these options have Priority Shipping which takes 1/3 to get to you when we ship.
5. What State do you ship from?
Texas
6. Where are your hairbows made?
Texas
7. Do you have a physical storefront?
Yes, we are inside Gracie Lane Collections in Arlington, Texas
4720 S Cooper St, Arlington TX 76017-
Hours of operation
Monday - Saturday 10-6
8. What is your office phone number and hours of operation?
817.908.2693 Monday - Friday 8 AM - 4 PM, please leave a message if we do not answer and we will call you back! You may also text this number.
9. What is the best email for questions?
theonestopbowshop@gmail.com
10. Where can I follow you on Social Media?
Facebook@onestopbowshop
Instagram:@onestopbowshop
Pinterest:@theonestopbowshop
Private Facebook Group:OneStopBowShop
IG TV (Instagram Videos)
Blog
11. What is the return/exchange policy?
All Sales Are Final. Please view our size charts and if you have questions on sizing please contact us at
theonestopbowshop@gmail.com
12. What is The Bow Box and The Solid Box How do I go about subscribing to The Bow Box?
Subscribing to The Bow Box is easy! Click Here.
The Bow Box is offered in several size options. It is a mix of 5 hairbows that come to you each month.
The Colors of The Month Box is 5 Grosgrain Colors that come each month.
13. Is there a way to change payment on The Bow Box?
Yes, if you need to change your credit card information on file please email or call us. theonestopbowshop@gmail.com 817.908.2693
Unfortunately the computer system does not let us know when you change information in your account area.
14. How do I cancel my monthly box subscription?
We require a 7 day notice on bow box cancellations.
Canceling the subscription is easy however just
email us at theonestopbowshop@gmail.com
and let us know that you wish to no longer receive it. Please make sure you tell us your first and last name also so it makes finding your membership easier on us!
We will email you back once we get your request to cancel.
15. Where can I read on customer experiences?
We have over 386 positive reviews on Google! Click Here to read them!
16. What other offers/incentives does your company have?
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Email Club - join here
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Get Social with us because sometimes we offer promotions and giveaways on our social media platforms. Instagram Facebook and Private Group
