One Stop Bow Shop - Frequently Asked Questions:
1. How do I know what size of hairbow to order?
Most of our pages have size charts to show you the product size on a child and with a measure tape. You will find on the product page under the item - click on the square photo and it will change the photo out to make it larger for you to view.
2. What type of hardware do you offer?
We offer Alligator Slide and Barrettes. 90% of customers choose Alligator Slide. Barrettes are great for girls who wear a lot of ponytails or loose bows easily. The Alligator Slides are easy to put in hair and also compatible with our headbands while giving you the capablitly to stack bows together to get a custom look!
3. How long will the order take to process?
Most orders are shipped within 1-7 business days of ordering. My staff works super fast to get all orders out as quickly as possible. At checkout look to see the different processing/shipping times we have to offer. There is something to accommodate everyone!
4. How much is shipping and how fast will it get to me?
Flat Rate Shipping (USPS, Standard with tracking) $4.75 which takes 1-6 business days to get to you after we process your order. Shipping is free over only $15 If you want your order faster I recommend upgrading to “Rush My Order 1/2 days processing” or "Priority 2/4 days processing"
5. What State do you ship from?
6. Where are your hairbows made?
7. Do you have a physical storefront?
We have 2 retail spaces inside:
Gracie Lane Collections in Arlington, Texas
4720 S Cooper St, Arlington TX 76017-
Hours of operation
Monday - Saturday 10-6
Painted Tree in Mansfield, Texas
1551 US Highway 287 N, Mansfield, TX 76063
Hours of operation Monday- Sunday 10-8
8. What is your office phone number and hours of operation?
817.908.2693 Monday - Friday 8 AM - 4 PM, please leave a message if we do not answer and we will call you back!
9. What is the best email for questions?
firstname.lastname@example.org or email@example.com
10. Where can I follow you on Social Media?
Private Facebook Group:OneStopBowShop
IG TV (Instagram Videos)
11. What is the return/exchange policy?
All Sales Are Final. Please view our size charts and if you have questions on sizing please contact us at
12. How do I go about subscribing to The Bow Box?
Subscribing to The Bow Box is easy! Click Here. The Bow Box is offered in 3 size options. Plus we have a BUILD YOUR OWN BOX option now.
13. Is there a way to change payment on The Bow Box?
Yes, if you need to change your credit card information on file please email or call us. firstname.lastname@example.org 817.908.2693
Unfortunately the computer system does not let us know when you change information in your account area.
14. How do I cancel my monthly box subscription?
We require a 7 day notice on bow box cancellations.
Canceling the subscription is easy however just
email us at email@example.com
and let us know that you wish to no longer receive it. Please make sure you tell us your first and last name also so it makes finding your membership easier on us!
We will email you back once we get your request to cancel.
15. Where can I read on customer experiences?
We have over 334 positive reviews on Google! Click Here to read them!
16. What other offers/incentives does your company have?
Email Club - join here
Get Social with us because sometimes we offer promotions and giveaways on our social media platforms. Instagram Facebook and Private Group